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Getting a repair started with Josias Auto Service is simple. Whether you need roofing equipment fixed, a fleet truck serviced, or a small engine repaired, this page walks you through what to expect from your first call to picking up your equipment.

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How It Works

1

Reach Out

Call or email us with your equipment type and the issue you’re experiencing. Describe the symptoms as best you can — the more detail you share, the faster we can point you in the right direction. You can reach us in English at 512-903-7136 or in Spanish at 737-326-2460.
2

Get a Diagnosis

We’ll evaluate your equipment and provide an honest assessment of what’s needed and the estimated cost. We take the time to identify the root cause of the problem — not just the surface-level symptom — so the repair actually holds.
3

Approve the Work

Once you review and approve the repair scope, we get to work. We don’t start any repair without your sign-off, and we don’t add charges without letting you know first. No surprises.
4

Pick Up Your Equipment

We’ll notify you when the repair is complete and your equipment has passed our quality check. Payment is due at pickup. We’re happy to walk you through what was done and answer any follow-up questions.

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What to Have Ready

When you contact us, having the following information on hand helps us serve you faster:
  • Equipment make, model, and serial number (if available)
  • Description of the problem or symptoms — when did it start, what does it do (or not do)?
  • Any recent maintenance history — past repairs, fluids changed, parts replaced
  • Your contact information and preferred callback time so we can follow up efficiently
The more detail you share about the issue, the faster we can diagnose and repair your equipment. Even a rough description — “it stalls under load” or “it won’t heat past a certain temperature” — goes a long way.

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Contact Us to Get Started

You can reach Josias Auto Service by phone or email. We offer bilingual service — just call the number that works best for you. You can also email us at jehosaf@josiasautoservice.com with your equipment details and we’ll get back to you promptly. For full contact details, visit our Contact page.